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Education program manager's assistant

The Lisbon Project is a non-profit organisation that exists to protect and integrate the lives of migrants and refugees in the city of Lisbon. We are currently seeking an intern to assist the Education Program Manager as the program grows. Your primary responsibilities will be to take care of a variety of administrative, organisation and management tasks.

The goal will be to support all tasks necessary to help deliver and manage a successful and expanding Education Program according to the organisation’s standards.

Essential Duties and Responsibilities

  • Assist the Education Program Manager with developing the program’s existing services and plan improvements and additions for the future. The most important task in this role is to aid the Education PM in growing and improving the program.

  • Support the volunteers in the program by communicating directly with them and with the coordinators of each activity. Aid in the planning and organizing of regular team-building events and training workshops. Responsible for assisting in planning and coordinating events if activities in the program are missing volunteers in certain roles.

  • Maintaining and updating the Education Program’s records and database with necessary information and creating new resources when necessary.

  • Assist beneficiaries in Education related requests and questions. Responsible for answering emails and WhatsApp messages from beneficiaries and informing people within the community and beyond of the educational opportunities offered at the Lisbon Project. Also responsible for tracking the progress of beneficiaries within each of the activities in order to improve participation and satisfaction.

  • Assist the Education Program Manager in recruiting new volunteers for the activities and aid in presenting new volunteers to their roles and to the Lisbon Project.

  • Organize and oversee registration processes and graduation events for the activities. Also responsible for creating certificates for the program’s activities.

  • Organize and collect feedback on the activities offered to aid in improving the program.


  • Fluency in English and high proficiency in Portuguese. Other language skills are also valued.

  • A detail-oriented, efficient, responsible, reliable and committed person.

  • Ability to effectively organize and prioritize work demands.

  • Interest or experience in education, as well as interest and willingness to learn new things and skills.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal skills, including effective listening.

  • Cultural awareness and ability to interact with people from different cultures, genders, religions and backgrounds.

  • Positive attitude and problem-solving skills highly valued.


  • Self-fulfillment and personal growth in pursuing a valuable cause. 

  • Learning about immigration related processes, contexts, and realities as well as other NGO related topics in Portugal. 

  • Making a considerable difference to the lives of many people.

  • Participation in a diverse and unique environment 

  • Work experience in a rewarding environment.

  • Free tea and coffee (like all day long)! 

Time Commitment: 25-30 hours a week for a minimum of 6 months (being present at Lisbon Project office minimum twice a week). 

Intern reports to: Education Program Manager, Giselle

Start date : October 2023

We can’t do it without you! Thank you for being a part of our team.

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