As Welcome and Facility Operations Assistant you will guarantee the culture of the Lisbon Project. You will ensure that the Lisbon Project is a safe and clean space and that people feel welcome and respected.
Essential Duties and Responsibilities
Receive visitors (community members, team members, potential partners...) at the front desk by greeting, welcoming, directing and announcing them appropriately.
Assess the current state of our welcoming process and identify areas for improvement in alignment with our values and our community member needs.
Develop or improve protocols to better answer our community members concerns and emergencies.
Ensure cleanliness of facilities, especially kitchen area as well as all around compliance with health and safety – tidy and check throughout the day.
Propose strategies to optimize the management of our facilities.
Participate in the development of the Welcome and Facility Team (recruit and train potential volunteers)
Collaborate with relevant teams to develop and implement policies and guidelines for the Lisbon Project office in accordance with the LP values.
Contribute to the preparation of the trimestrial reports at the end of September
Receive deliveries and sort daily mail
Oversee our general email (forward or reply)
Attend relevant meetings, workshops, and training sessions to enhance skills and knowledge.
Fluent in English and in Portuguese.
Good written and oral communication skills.
Confident and eager to engage with team members, volunteers and community members.
Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.
Contribution to social impact – self-fulfillment and personal growth in pursuing a valuable cause
Meeting people from all over the world and getting to know their stories.
Contribution to a Positive Work Environment
Free tea and coffee (like all day long!)
Time Commitment: 32 hours per week, minimum of 6-months commitment.
Start date: 1st of October
Intern reports to: People and Culture Manager & People and Culture Director
We can’t do it without you! Thank you for being a part of our team.