Operations support Volunteer
Time Commitment: 10 hours/week
Duration: Minimum 6 months
Reports to: Operations Director
Start date: As soon as possible
Summary
The Operations Support Volunteer will assist the Operations Department in improving the organisation, quality, and accessibility of the Lisbon Project Association's internal database. The volunteer will help ensure that organisational records are renamed and reorganised in a consistent, secure, and easy to maintain disposition, contributing to the Association's operational efficiency.
Essential Duties and Responsibilities
Review and organise existing databases and digital records.
Update, clean, and standardise data to improve accuracy and consistency.
Identify duplicate, incomplete, or outdated records and assist in resolving discrepancies.
Categorise and structure information according to the LP's data management standards.
Support the development of logical filing and database systems.
Assist in documenting database structures, procedures, and data management practices.
Work closely with the Operations team to understand operational needs and recommend improvements where appropriate.
Maintain strict confidentiality when handling personal, organisational, and sensitive information.
Perform other reasonable administrative or operational support tasks related to the project as requested.
Requirements
Strong attention to detail and organisational skills.
Comfortable working with spreadsheets, databases, and digital tools.
Good computer literacy, including Microsoft Excel, Google Sheets, or similar applications.
Ability to work independently while communicating effectively with the Operations team.
Respect for confidentiality and responsible handling of sensitive information.
Analytical mindset and willingness to improve processes.
Previous experience with data management or administration is desirable but not essential.
Benefits
Working in a team that aims to create impact
Making a considerable difference to the lives of migrants and refugees
Work experience
Free tea and coffee (like all day long)!
Meeting people from all over the world and hearing their stories
We can’t do it without you! Thank you for being a part of our team.
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