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Mediator (Bridge Team volunteer)

As the Lisbon Project’s Bridge Team Clinic Volunteer, you will be primarily responsible for hosting and leading the Bridge Team Clinic: participating in weekly 1:1 meetings with the Lisbon Project’s community members in which you provide support in matters concerning Portuguese public administration. You will work closely together with the Bridge Team Coordinator who is responsible for the coordination between the Bridge Team Clinic volunteers and the community members requesting assistance and support.

Essential Duties and Responsibilities
  • Attending and hosting 1:1 Bridge Team Clinics in person, at the Lisbon Project’s office.

  • Attending in-house or external follow-up appointments with community members (e.g. accompanying them to appointments with public institutions).

  • Send reminders to community members about the Bridge Team Clinics

  • When a case requires the help of a lawyer, send all the details to the legal assistant of the team.

  • Take notes during/after the clinics and the appointments and transfer them to the monitoring sheets.

  • Thoroughly fill out the necessary monitoring sheets.

  • Attend meetings with the Bridge Team Coordinator and the Legal Aid Program Manager on a regular basis (the occurrence of these is to be discussed with the Coordinator and the Manager).

Requirements
  • Fluent in Portuguese and English (writing skills in both languages)

  • Good organisational skills

  • If you are a student, ideally be enrolled in a university program related to social work. If you are not a student, experience in social work is a plus.

  • Knowledge about the Portuguese administrative processes and administrations

  • Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants and refugees, providing them with crucial support to further their integration in Portuguese society.


Time Commitment

Min. 3 hours a week. Ideally, a minimum time commitment of 6 months.


Start date

As soon as possible

Benefits
  • Networking opportunities - getting connected to philanthropists, top-level executives and people of all backgrounds.

  • Contribution to social impact – self-fulfillment and personal growth in pursuing a valuable cause.

  • Knowledge growth – learning about immigration related processes, contexts and realities as well as other NGO related topics in Portugal.

  • Multi-tasking – having the flexibility to work with different departments and teams, growing in the knowledge and experience of each as well as developing diverse skills to meet the needs presented

  • Free tea and coffee (like all day long)!

  • Participation in a diverse and unique environment

volunteer reports to:

Legal Aid Program Manager and Bridge Team Coordinator




We can’t do it without you! Thank you for being a part of our team.

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