Welcome Events Coordinator

Time Commitment: 15-20 hours per week

Reports to: Community Life Manager

Start date: Not hiring at the moment

summary:

As the Lisbon Project´s Welcome Events Coordinator, you will have the exciting responsibility of welcoming new members as well as fostering a sense of community within the organization. Positioned within the Community Life Department, you will lead teams and weekly events that create a safe space for community members, team members and guests to interact together.  

We are looking for someone who is passionate about building community through positive inter-cultural communication and relationship building opportunities. 

Essential Duties and Responsibilities:

• Organize and attend weekly Community Life activities (Family Friday and Community Dinner), to welcome newly registered Community Members and remain available to field queries and questions in-person. 

• Encourage maximum Community Member engagement in LP opportunities while consistently clarifying boundaries of LP support and accurately managing Community Member expectations. 

• Build and manage a team of volunteers that are highly motivated and equipped to fulfil wider department’s goals. 

• Along with your team, be the first point of contact for Community Members and guests, as they navigate the LP services. 

• Support Community Life Department in quarterly and annual reporting. 

• Maintain accurate and regular updates of all activities and opportunities across the LP  

• Be available to assist in the organizing and implementation of any Community Life activity that fosters relationship building. 

• Attend and contribute to regular Community Life Team meetings in order to increase overall awareness of LP activities and processes. 

• Respond with particular care and sensitivity to communication from people in moments of emotional distress while conveying the boundaries of LP support and managing expectations.

• Following the minimum performance guidelines (MPGs). To be consulted internally with the position's supervisor.    

Requirements:

• Fluent in English. Portuguese and other community languages are highly desirable. 

• Proven experience in social care; social work qualification highly desirable. 

• Experience in inter-cultural communication, conveying complex information effectively across cultural differences. 

• Detail-oriented and efficient. 

• Commitment to diversity, inclusion and the equal participation of team members. 

• Strong interpersonal communication including the ability to motivate others. 

• Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity. 

Benefits:

• Contributing to Social Impact – Self-fulfilment and personal growth in pursuing a valuable cause.

• Networking Opportunities - Getting connected to partner institutions, philanthropists and people of all backgrounds.

• Knowledge Growth – Learning about immigration related processes, contexts and realities as well as other NGO related topics in Portugal.

• Work Experience - Getting experience working in a professional environment with a welcoming workplace culture.

• Leadership Skills - Develop leadership skills in a dynamic and fun setting.

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