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Assistant to the Operations Director

As the Assistant to the Operations Director, you will provide administrative and project support in order to ensure the smooth running of all the programs within the Lisbon Project.

You will work alongside the Operations Director and Managers, providing support in the planning, researching, organising and executing of program-related services.

Essential Duties and Responsibilities

  • Assist Director on program follow-up matters – tracking responses, triggering follow-up actions, etc.

  • Handle day to day administrative tasks for smooth running of programs.

  • Personal assistance to support the Operations Director, for example, scheduling, researching and organising various things.

  • Lead on special projects involving research, analysis and presentation of that research.

  • Communicate with director to determine weekly responsibilities for ongoing projects.

  • Help facilitate clear and consistent communication between managers, coordinators and directors.

  • Organise team meetings and special events, such as staff training.

  • Keep documentation organised and recording keeping, including minuting meetings.

  • Assist the Operation Director in the production of briefing papers, reports and presentations.

  • Learn about the needs of refugees and migrants by participating in LP events and where possible, assisting in areas across the programs.

  • Participate in training and development activities.


  • Fluent in English and in Portuguese.

  • Detail-oriented and efficient.

  • Ability to effectively organize and prioritize work demands.

  • Good written and oral communication skills.

  • Confident and eager to engage with team members, volunteers and beneficiaries.

  • Ability to work effectively both independently and as part of a team with enthusiasm, initiative and creativity.


  • Working in a team that aims to create impact.

  • Work Experience

  • Participation in a diverse and unique environment

  • Free tea and coffee (like all day long)!

Time Commitment: 30 hours per week (hybrid model, at the office & remote)

Intern reports to: OperationsDirector

We can’t do it without you! Thank you for being a part of our team

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