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Employability Program Manager

As the Lisbon Project’s Employability Program Manager, you will have the opportunity to lead one of the five main programs at the Lisbon Project! In this role you will inspire, train and manage a team that is empowering refugees and migrants with the tools and skills they need to integrate and thrive in their new life in Lisbon.

The Employabilty Program Manager ensures year-round planning, execution and quality control of program activities, organizational administration and overall communication.

You will develop your Program to maximise the outcomes through our existing activities including CV editing, skills and entrepreneurial workshops/ courses, mentorship and job matching, as well as liaising directly with Partner organisations to provide further services.

To be an excellent program manager, you must be a motivational leader with a passion to drive change! Your role will rely on and involve people from all over the world so you should be comfortable working in a diverse setting and have strong communication skills. You should have a natural curiosity to solve problems and a big picture mentality to scale projects.

Essential Duties and Responsibilities

Program Management and delivery

  • Oversee all programming within designated area; develop, coordinate, manage, implement and evaluate program to maximize participation, outcomes and beneficiary satisfaction.

  • Ensure existing activities are running to a high standard whilst strategically reviewing and planning new impactful projects to meet the needs of our community.

  • Participate in organizational planning and budgeting process related to program management

  • Analyse program impact while continuing to strive for growth and program development

Team Leadership

  • Work closely with People and Culture Director to maintain a solid team and lead on recruitment for your team.

  • Ensure volunteers are properly trained and capable for successful execution of their roles.

  • Schedule and organize meetings/events and maintain agenda.

Database Management and Monitoring and Evaluating

  • Follow up and track beneficiaries’ progress within the program, certifying maximum participation and development.

  • Maintain detailed records on the Lisbon Project’s database and create channels for feedback and evaluation.

  • Contribute to regular reports for the Directors and make recommendations for future program improvements.

Collaboration and Partnerships

  • Identify and foster a portfolio of relevant corporate and employability partners

  • Represent the Lisbon Project and lead presentations about the organization in employability settings and with corporate partners.

  • Work closely with Fundraising and Communications Department to provide content for social media, newsletters and web.


  • Ability to lead and inspire a team of volunteers.

  • Experience in project/program management.

  • Fluent in English (Portuguese and other language skills are valued)

  • Experience with skills training, employability or HR will be a strong advantage

  • Detail-oriented and efficient.

  • Understanding of data analysis, reporting and budgeting

  • Commitment to diversity, inclusion and the equal participation of team members

  • Knowledge/ experience of the Portuguese employability sector, including employment rights and laws for migrants is desirable

  • Experience of working with migrants and refugees is desirable.


  • Self-fulfillment and personal growth in pursuing a valuable cause. 

  • Learning about immigration related processes, contexts, and realities as well as other NGO related topics in Portugal. 

  • Making a considerable difference to the lives of many people.

  • Participation in a diverse and unique environment 

  • Work experience in a rewarding environment.

  • Free tea and coffee (like all day long)! 

Time Commitment: 30 hours a week for a minimum of 6 months (being present at Lisbon Project office minimum twice a week). 

Intern reports to: Programs Director

Start date : As soon as possible

We can’t do it without you! Thank you for being a part of our team.

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