Welcome and House Coordinator

Time Commitment: 20-25 hours p/Week - Minimum of 6 Months

Intern reports to: People and House Manager

Start date: As soon as possible

summary:

The Lisbon Project is a non-profit organization that exists to empower and integrate the lives of migrants and refugees in the city of Lisbon. The mission of the People and Culture (P&C) Department is to ensure that anyone who integrates our team will know: “You are valued!”

As Welcome and House Coordinator you will be in charge of the Lisbon Project's space. You will ensure that the Lisbon Project is a safe and clean space and that people feel welcome and respected.

You will be the direct supervisor of the Welcome Team, with the responsibility of guiding, informing and recruiting them in order to establish a strong and cohesive team that will be available to greet and inform our community as well as keep the space clean and organized.

Essential Duties and Responsibilities:

• Assess the current state of our welcoming process and identify areas for improvement in alignment with our values and our community member needs.

• Develop or improve protocols to better answer our community members concerns and emergencies.

• Ensure cleanliness of facilities, especially kitchen area as well as all around compliance with health and safety.

• Propose strategies to optimize the management of our facilities.

• Manage the Welcome Team (i.e. Recruitment, Scheduling, Informing).

• Collaborate with relevant teams to develop and implement policies and guidelines for the Lisbon Project office in accordance with the LP values.

• Manage inventory and re-establish it monthly ensuring there are no shortages.

Requirements:

• Fluent in English (Basic Portuguese is helpful but not mandatory).

• Detail oriented personality with strong organisational skills.

• Interpersonal and communication skills - strong communication skills that will help lead a team.

• Ability to create a welcoming, inclusive, and respectful environment.

• Cultural awareness and ability to interact with people from different cultures and backgrounds.

Benefits:

• Contributing to Social Impact – Self-fulfilment and personal growth in pursuing a valuable cause.

• Networking Opportunities - Getting connected to partner institutions, philanthropists and people of all backgrounds.

• Knowledge Growth – Learning about immigration related processes, contexts and realities as well as other NGO related topics in Portugal.

• Work Experience - Getting experience working in a professional environment with a welcoming workplace culture.

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We can’t do it without you!

Thank you for being a part of our team!